Aggie Hill is equally committed to exceptional merchandise and customer assistance. We make every effort to exceed our
customer’s expectations and are pleased to assist with inquiries
and requests. Listening to your comments, questions, and assisting promptly to your needs is the foundation of Aggie Hill.

Please contact Aggie Hill’s customer assistance and let us know how we may be of assistance to you. Customer care representatives can be reached at assistance@aggiehill.com  by calling 800.481.1090 Monday-Friday 9 a.m. to 5 p.m. ET.


How to place an order

It would be our pleasure to accept your order via our SSL secure on-line checkout process or by phone at 800.481.1090 where an Aggie Hill customer care representative is available to assist Monday-Friday, 9am to 5pm (ET).

Special Requests & Custom Orders

Should you have an interest in an item that is not readily offered in the size you desire it may be possible to place a special order. Please phone customer assistance at 800.481.1090 and we will do our very best to accommodate you.

U.S. Shipping Services

Orders are processed and shipped within 2 business days. The following USPS services are availble: Parcel Post (5-7 business days), Priority (2-3 business days) Express (1-2 business day). Overnight delivery orders must be place by phone at 800.481.1090 and received by 12 pm ET.

International Shipping Services

Canada orders may be placed online with USPS Global Express and USPS Airmail Parcel Post shipping options available. For all other INTERNATIONAL shipments outside the USA, please phone Customer Assistance at 800.481.1090 or contact us through email. Customers are responsible for international duties, taxes, and refused shipping charges.

Exchange and Return Policy

Aggie Hill is dedicated to customers being completely satisfied with their merchandise. We are confident you will be pleased with your purchase however if you are not completely satisfied you are welcome to return merchandise within 14 days of receipt for exchange/refund. Shipping charges are non-refundable. Custom, personalized and special orders are not returnable.
Gift orders are eligible for exchange only.

Complete the return form that was included with your order and contact Aggie Hill to obtain a Return Authorization number. Please print the RA number on the return form. Returns must be in new, unworn/unwashed condition and accompanied with their original tags and invoice.

You may exchange/return items to the address below. However they must be prepaid; we regret we cannot accept C.O.D. deliveries. Insuring your exchange/return is recommended

Aggie Hill ~ Return Assistance
15 Southampton Road
Westhampton, MA 01027

Credit will be issued to the original method of payment used at time of purchase. Please allow 2 weeks for processing. Shipping charges on exchanged merchandise are the responsibility of the customer.